Refund policy

All sales are final.

Due to hygiene reasons and the nature of our products, Xantidd does not accept returns or exchanges on clothing items.
Please carefully review the size chart and product descriptions before placing your order.

If you need assistance with sizing or product selection, you may contact us at:
xantidd@gmail.com

Damaged or Defective Items
Refunds or replacements are only available if your item arrives damaged or defective.
In such cases, you must contact us within 3 days of delivery and provide:
Clear photos of the item
Photos of the original packaging
Notice for EU Customers
In accordance with Article 16(e) of Directive 2011/83/EU, the right of withdrawal does not apply to sealed goods that are not suitable for return due to health protection or hygiene reasons, once unsealed after delivery.

Thank you for your understanding and for supporting Xantidd.